Do patients need to download an app to use Cortico telemedicine?

No. Patients join a video visit from a single secure link in their browser, with no app, account, or password. Removing setup friction is the main reason virtual visits start on time.

Is Cortico telemedicine secure?

Yes. Video runs as a secure, encrypted stream and no video or visit data is stored outside your EMR, so virtual care does not add a new breach surface. Cortico is SOC 2 Type II certified and ISO 27001 certified, and is built to meet HIPAA, PIPEDA, and PHIPA standards for healthcare privacy in Canada.

Which EMRs does Cortico telemedicine integrate with?

Cortico integrates with most major EMRs, including OSCAR, Accuro, and OpenEMR. Video visits write back into the patient's chart with no duplicate data entry.

Can patients book their own video appointments?

Yes. When paired with Cortico's patient scheduling software, patients can self-book virtual visits online, the same way they book in-person appointments.

How does telemedicine billing work in Canada?

Virtual visit billing codes vary by province. Because Cortico documents the visit directly in your EMR, your existing billing workflow continues to apply. For uninsured virtual services, Cortico can collect private payment automatically.

Telemedicine Software for Clinics — Video Visits in Your EMR

Simple, secure video calls linked directly to your EMR.

Seamless telehealth access for patients and providers

Cortico makes telemedicine easy for everyone — no app, password, or setup required for patients.

Single-click access to video calls from the EMR
View charts, demographics, and prescriptions directly during the call
Spend more time focused on patient care

Cortico's telemedicine is built into the chart, not bolted onto it. Providers launch a video visit with one click from the patient's encounter and keep the full record — demographics, history, active prescriptions — open beside the call. Patients join from a single secure link with no download, login, or setup, which is what keeps virtual visits from collapsing into tech-support calls.

Time-saving tools that put your security first

Streamline your telehealth workflow with direct, secure, and encrypted EMR integration.

Save 10–20% of a doctor’s time during shorter family practice visits
No data is stored outside the EMR, reducing the risk of breaches
Each patient gets a unique, confidential link for their appointment

Every visit runs through your existing privacy and data-security posture. No video or visit data is stored in a third-party consumer app, so virtual care does not widen your breach surface. Each appointment generates a unique, single-use patient link, and the call connects directly to the encounter it belongs to.

Telehealth That Works for Every Kind of Visit

Cortico telemedicine handles the full range of virtual care — not just the simple cases.

Scheduled video visits booked online or by staff
Per-provider, per-service control over which visit types are offered
Virtual visits and in-person visits share one schedule and one EMR

Run scheduled video appointments, convert a text-based visit into a call when it needs one, and let patients book virtual slots themselves through online scheduling. Visit type is set per provider and per service, so a clinic can offer in-person, phone, and video side by side without separate tools.

Documentation and Billing Stay in Your EMR

Cortico telemedicine keeps the visit record where your team already documents and bills.

Visit data stays inside your EMR, documented like any other encounter
Works alongside your existing billing workflow
Integrates with most major EMRs, including OSCAR, Accuro, and OpenEMR
No separate patient database to keep in sync

Because Cortico writes the video visit back into your EMR, the visit is documented in the same place as every other encounter — so your existing billing workflow continues to apply. Telemedicine pairs with healthcare payment automation for uninsured virtual services, so private-pay video visits can be collected without staff chasing payment.

One Platform for Virtual and In-Person Care

Telemedicine is one part of Cortico's connected toolkit for the whole patient journey.

Pairs with patient scheduling software for self-booked virtual visits
Works with automated reminders so patients arrive on time
Connects to secure patient messaging for post-visit follow-up
Supports prescription automation at the end of a visit

A video visit rarely stands alone — it follows a booking and a reminder, and it often ends with a result, a script, or a form. Cortico keeps all of it in one channel so virtual care does not fragment the patient record. To see how telemedicine could work in your clinic, book a demo using the form below or Contact Us.

Telemedicine Software FAQ

Telemedicine software lets a clinic deliver care by secure video instead of requiring an in-person visit. Cortico’s telemedicine is embedded in the EMR: providers launch a video call from the patient’s chart, and the visit is documented in the same place as every other encounter.

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Tasks Automated Every Month^*

As of 2026. *Task = any interaction where Cortico performed a clinical administrative task on a human's behalf.